FAQ

Therapy provides a safe and confidential space for you talk to a professional about your difficulties. We will explore your feelings, thinking patterns and resulting behaviours, allowing you to understand yourself and other relationships better. I will support you to find your own solutions by making sustainable changes or adapting coping methods.

With Our Mindful Counsellor the number of sessions is dependent on how many goals and difficulties you are experiencing. The effectiveness of therapy is determined by regular attendance with weekly sessions which can be spaced out as you gain more understanding. A minimum of 10 sessions is recommended up to 20 however, please make me aware if you can only budget for a set number, as this will allow for the ending of therapy to be planned. You can re-engage in therapy at any time as there are no limitations.

All sessions will take place online at a regular agreed time and last for 50 minutes.

Before your first (50 minutes) consultation, please browse my Frequently Asked Questions section on www.ourmindfulcounsellor.com. Our Mindful Counsellor will email an Assessment Form to be completed and returned before your first session. This will enable us more time to talk about why you are wanting to come to counselling, your goals and expectations from therapy.

The first session provides time for understanding and completing the contract whilst discussing any questions you may have and sharing your concerns. I will also ask questions in order to gain an understanding of your difficulties and goals for therapy. Some questions may pertain to any triggers you experience, as well as how and when they started to impact your life. In further sessions we will review how you are feeling and look at ways of supporting your progress.

Zoom is the preferred platform for delivering online therapy, however I can use other platforms. Please make sure that you are in a space that is away from distractions and where we can talk in confidence.

If you need to cancel or rearrange your appointment it is advised that you notify me either by email or phone as soon as possible. Session fees will be waived providing I receive two business days’ notice of cancellation. Appointments cancelled after this period and for non-attendance are charged in full.

Each session costs £60 and lasts for 50 minutes.

Payment for sessions will be made via BACS, you will be provided with the bank details to make payment. Payment is required at the start of each session.

Any records of your sessions are confidential in accordance with Data Protection Act 2018.

There are exceptions in the following cases:

- If there is a need to contact your GP as part of your care

- When you give consent for confidentiality to be broken

- If there is reason to believe there is risk of you harming yourself or others

- If a disclosure is of a serious nature where confidentiality cannot be maintained including relating to child protection, safeguarding, acts of terrorism, fraud and crime.

If I am required to disclose confidential information I will endeavour (where possible) to discuss this with you first.

I am unable to see people if they are under the influence of alcohol or recreational drugs.

At our initial telephone consultation, we will briefly talk through your difficulties and your goals for therapy. I will be open and honest with you should your needs may be better addressed by another provider and can direct you to where you may locate a more appropriate service.

I will not encourage you to continue with therapy if you are not benefitting from the sessions or if we are unable to move towards your goals.

If you have suicidal thoughts or are considering harming yourself it is important to reach out for urgent help. This can be provided by your GP, the Samaritans or your local A&E department.

Samaritans (Open 24 hours a day, 7 days a week)

phone: 116 123